1. INTERPRETATION AND DEFINITIONS

Interpretation

Words with capitalized initials have meanings defined below, regardless of whether they appear in singular or plural form.

Definitions

• You / User: An individual accessing or using the Services, or an authorized representative acting on behalf of a company or legal entity.
• Company: 9to5 Technologies Private Limited, having its registered office at [●], India.
• Client: Any organization that engages 9to5 to provide internal commerce, merchandise, onboarding, gifting, or fulfilment services.
• Account: A unique account created to access specific parts of the Services.
• Website: www.ninetofive.in and its subdomains.
• Service Providers: Third parties engaged to support operations such as logistics, warehousing, payments, analytics, or communication.
• Personal Data: Information that identifies or relates to an identifiable individual.
• Usage Data: Data collected automatically through use of the Services.
• Cookies: Small data files stored on your device to enhance user experience and functionality.

2. INFORMATION WE COLLECT

A. Personal Data

We may collect the following personal information:

• Name
• Email address
• Phone number
• Company name and designation
• Shipping and delivery details
• Login credentials (where applicable)

This information may be collected directly from you or provided by your employer or organization for service access.

B. Usage Data

Usage Data is collected automatically and may include:

• IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers
• Operating system and diagnostics

This data helps us monitor performance, security, and platform usage.

3. TRACKING TECHNOLOGIES & COOKIES

We use cookies and similar technologies to:

• Enable core platform functionality
• Remember user preferences
• Improve performance and analytics
• Ensure secure access to portals

Types of Cookies We Use:

• Essential Cookies: Required for platform access and security
• Functionality Cookies: Remember preferences and login states
• Analytics Cookies: Help us understand usage patterns

You may disable cookies via your browser, but certain features may not function correctly.

4. HOW WE USE PERSONAL DATA

We use Personal Data for the following purposes:

• To provide and operate our Services
• To manage accounts and user access
• To process orders, fulfilment, and delivery
• To communicate operational updates
• To provide customer support
• To improve platform performance and reliability
• To meet legal, regulatory, and compliance obligations

We do not sell personal data.

5. SHARING OF INFORMATION

We may share personal information only in the following circumstances:

A. With Service Providers

For logistics, warehousing, payment processing, analytics, and communication—strictly under confidentiality obligations.

B. With Clients

Where required for service delivery, reporting, or order management.

C. Business Transfers

In case of mergers, acquisitions, or restructuring, subject to confidentiality protections.

D. Legal Obligations

When required by law, court order, or government authority.

6. EMPLOYEE & ENTERPRISE DATA HANDLING

For enterprise portals:

• Employee data is processed strictly on Client instructions
• 9to5 acts as a data processor, not owner
• Data access is role-based and permission-controlled

Clients remain responsible for lawful collection and authorization of employee data.

7. DATA RETENTION

We retain Personal Data only as long as necessary to:

• Deliver Services
• Meet contractual obligations
• Comply with legal requirements

Upon client offboarding, data is archived securely for a limited period and then deleted in accordance with retention policies.

8. DATA SECURITY

9to5 implements commercially reasonable safeguards including:

• Secure servers and access controls
• Encrypted data transmission
• Restricted internal access
• Operational and organizational security measures

While we strive to protect data, no digital system can guarantee absolute security.

9. INTERNATIONAL DATA TRANSFERS

Data may be processed or stored outside your state or country where necessary for service delivery. We ensure appropriate safeguards are in place to protect such data.

10. DISCLOSURE OF PERSONAL DATA

We may disclose Personal Data in good faith to:

• Comply with legal obligations
• Protect company rights or property
• Prevent fraud or misuse
• Ensure user safety

11. CHILDREN’S PRIVACY

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal data from minors. If such data is identified, it will be deleted promptly.

12. THIRD-PARTY LINKS

Our Website may contain links to external sites. We are not responsible for the privacy practices or content of such third-party websites.

13. YOUR RIGHTS

Subject to applicable law, you may:

• Request access to your personal data
• Request correction or deletion
• Withdraw consent where applicable

Requests may be made via the contact details below.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page, and the “Last Updated” date will be revised accordingly.

Continued use of the Services constitutes acceptance of the updated policy.

15. CONTACT US

For questions or concerns regarding this Privacy Policy:

• Email: support@ninetofive.in
• Company: 9to5
• Jurisdiction: India